Returns & Exchanges

At ORTC Clothing Co, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Select Outcome

  Choose whether you would like to exchange your item for a different size, receive a store credit, or obtain a refund to your original payment method.

• 3.
  Pack and Post

  Securely package your items in their original packaging and attach the prepaid shipping label provided via our portal.

• 4.
  Quality Check and Processing

  Once our warehouse receives your return, our team will inspect the garments and process your exchange or refund within 3-5 business days.